How can I suspend an athlete from signing into the Coachboard?

Follow

Admins can temporarily suspend an athlete from logging in to Wodify AND signing in to the Coachboard at the kiosk. This feature is typically used when an athlete is late on membership dues.


To suspend an Athlete:

  1. Log in to Wodify Admin
  2. Click 'People' > 'Athletes'
  3. Click on the athlete you wish to suspend
  4. Click the 'Actions' drop down menu and click 'Suspend'
    • An email is sent to the athlete explaining he or she is suspended and can not log in to Wodify or sign in to the Coachboard
    • An email is sent to all Admins, Managers and Coaches at the box stating the athlete is suspended


To reinstate an Athlete:

  1. Login to Wodify Admin
  2. Click 'People' > 'Athletes'
  3. Click on the athlete you wish to reinstate
  4. Click 'Reinstate'
    • An email is sent to the athlete explaining he or she is reinstated and can log in to Wodify and sign in to the Coachboard
    • An email is sent to all Admins, Managers and Coaches at the box stating the athlete is reinstated

 

IMPORTANT!!: Suspended athletes are still charged if they have an active membership. Suspended athletes are included in the Wodify monthly charge.

 

TIPS!: Only Admins and Managers can suspend an athlete

Comments